Gorilla Watching

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Privacy Policy

Effective Date: 01 July 2024

1. Introduction

Welcome to Masokwe Tours SMC Limited. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and use our services.

2. Data Collection

We may collect and process the following data about you:

– Personal identification information (Name, email address, phone number, etc.)

– Passport information (to process permits)

– Payment information (credit card details, billing address, etc.)

– Booking details (tour dates, preferences, etc.)

– Demographic information (age, gender, etc.)

– Usage data (how you use our website and services)

– Marketing and communication data (your preferences in receiving marketing from us)

3. How We Use Your Data

We use your data to:

– Process and manage your bookings

– Process permits using passport information

– Communicate with you regarding your bookings and inquiries

– Provide you with information about our tours, offers, and promotions

– Improve our services and website functionality

– Comply with legal and regulatory requirements

4. Data Sharing

We may share your personal data with:

– Service providers and partners involved in fulfilling your bookings (e.g., hotels, transport companies)

– Payment processors to facilitate transactions

– Legal authorities if required by law

We do not sell or trade your personal data to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

– Access your personal data

– Correct any inaccuracies in your data

– Request the deletion of your data

– Object to the processing of your data

– Request the transfer of your data to another party

To exercise these rights, please contact us using the contact details provided below.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may impact your experience on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the changes take effect will constitute your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Masokwe Tours SMC Limited  

info@gorillawatching.com  

+256 770 403678